Reporting Child Absence

Reporting your child’s absence & illnesses

Although pre-school education is non-statutory, we want to encourage all families to start forming good habits for attendance. Families often tell us that their children love coming to pre-school and even want to come at the weekends and during the holidays!

We want to encourage your child to attend every day.

However, if your child is sick and cannot attend pre-school, you can call 01473 831648. You will be able to leave a message for the team to pick up.

You can also report an absence on your Famly app.

What to do if your child is sick

If your child needs Calpol, we do not feel they are well enough to attend pre-school.

If your child has had sickness or diarrhoea or a temperature, we ask you to keep your child off from pre-school until they have been well for 48 hours. Very young children are ‘super transmitters’ of germs, and we want to make sure all the children and staff stay as healthy as possible.

If you are not sure whether you should bring your child to pre-school, please call the office and we will be happy to talk it through with you.

If your child is absent and you have not informed us of the reason, a member of staff will contact you on the same day to ensure everything is okay. This is part of our safeguarding responsibility to keep children safe and accounted for at all times.

Are you planning a holiday?

Although pre-school is non-statutory, we kindly ask that you notify us in advance if you are planning a holiday. Please note that, as per our terms and conditions, fees are non-refundable for both term-time and year-round children when holidays are taken.